How to Respond to Negative Online Reviews...10 Tips
You’re going to get a negative online review... It happens to the best of us, even the ones that have everything together. Negative reviews aren’t fun. I’ve been in client relationship management for 40 years... First in my own business, then with large banks, and now in my consulting and marketing business. Getting a bad customer review still hurts. It’s stressful and can make you angry or dejected. It sucks. But they're easy to overcome and can strengthen your position with
Facebook Rage, Twitter, Voodoo and 2020...
Have you ever thought about your relationship with social media? What's on the other side of that screen? The most powerful technology ever devised... it knows you better in some ways than you know yourself. With every like or share it builds a sort of high-tech Voodoo doll copy of you. Every time you interact, it adds more detail. Everything that affects you emotionally it recognizes and it knows how to exploit it. It also has billions of Voodoo dolls to compare you to, so i
Can Social Media Data Predict the Winner of the 2020 US Presidential Election? The Latest Trends
Can social media data predict the outcome of an election? It's a key question many have asked, and have worked to decipher from the troves of user data available. But thus far, there's no definitive answer, especially when it comes to modern US politics. Part of that is likely because of the celebrity status of US President Donald Trump, and the way in which he has used social media to connect with his constituents. Trump's massive social media reach seems to somewhat skew th
